Job Overview

The HR & GA Assistant Manager will support and assist the Head of Operations in managing human resources and general administrative operations within the organization. This position will focus on developing and implementing HR policies, managing recruitment, overseeing administrative tasks, and maintaining effective relationships with all employees. The role is crucial in ensuring that all HR & GA processes run efficiently, are aligned with the BVT’s mission and vision, and comply with applicable regulations and policies.

Key Responsibilities

1. Recruitment and Onboarding:

• Support the recruitment process, including candidate screening, interview scheduling, and onboarding of new employees.
• Develop and implement new employee orientation programs.

2. HR Policy Development:

• Assist in the development, implementation, and updating of HR policies and procedures.
• Oversee the implementation of payroll, benefits, and other employee welfare policies.

3. Performance Management:

• Support the employee performance evaluation process, including data collection and performance analysis.
• Assist the Head of Operations in developing career development plans and employee training programs.

4. General Affairs Administration:

• Manage daily administrative needs such as office facility management, inventory, and asset maintenance.
• Coordinate logistical needs for internal and external events, including training and workshops.

5. Compliance and Documentation:

• Ensure compliance with applicable labor laws and general administrative regulations.
• Manage HR & GA documentation, including employee data, contracts, and compliance documents.

6. Employee Relations Management:

• Provide support to employees regarding HR policies, benefits, and other related issues.
• Facilitate effective internal communication across departments.

Key Metrics for Success

• Success in meeting recruitment targets and employee retention rates.
• Employee satisfaction based on internal surveys.
• Timeliness in completing HR & GA administrative tasks.
• Compliance with HR policies and regulations.
• Efficiency in managing organizational facilities and assets.

Qualifications

• Bachelor’s degree in Human Resources Management, Psychology, or a related field.
• Minimum of 3-5 years of experience in HR, particularly in a managerial or supervisory role, with a focus on the NGO sector.
• In-depth knowledge of labor laws and relevant HR policies.
• Strong communication skills, both written and verbal.
• Good analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Preferred

• Experience working in the NGO or non-profit sector.
• Professional HR certification, such as CHRP (Certified Human Resources Professional)
• Experience in HR project management and employee development initiatives.
• Proficiency in English, both written and spoken